What are the advantages of using an IVR for Small Businesses?

Some of the advantages of using an IVRS number for small businesses are:

1. Provide a better customer experience for your customers.
2. Get a better brand image.
3. Be available even after the business hours.
4. Handle larger call volumes with a small team.
5. Get call information and other rich data for analytics and training purposes.
6. Scale as you wish and achieve a great level of efficiency.

7. Sound Professional.